Facilities and Services

Pensioners Shopping Shuttle
Liberty Midlands Mall's Pensioners Shopping Shuttle offers a very special service to a few retirement villages in our community. The service includes collecting pensioners,  bringing them to Liberty Midlands Mall to do their shopping, and then taking them home safely afterwards. The running of our Pensioners Shopping Shuttle service is made possible by two very special sponsors – Halfway Toyota, who sponsor the vehicle, and Boulder Creek Spur, who sponsors the petrol. Their generous contributions have resulted in many happy shopping trips for our valued pensioners.

New Kiddies Trolley’s
Mom's and Dad's will love our kiddies trolleys that are now smaller and more manageable to use. This brightly coloured trolley can accommodate 2 children and has 2 steering wheels. The trolley provides the family a more pleasurable shopping experience by ensuring that your children are entertained and safe while you go about your shopping. Kiddie Cabs are also available outside the Game store.

Family Parking Bays
Liberty Midlands Mall has especially reserved Family Parking bays, designed to help families with babies and young children to have close access to the main Mall entrances adding to a pleasant shopping experience. Family Bays are situated near entrance 1, 2, 3 and 4.

Car Wash
Liberty Midlands Mall is please to offer a Car Wash service that has been installed in the parking area behind Woolworths so customers can conveniently have their vehicle washed while they visit the Mall.

Undercover Parking
Paid undercover parking is located at phase 2 at the Edgars side. Pensioners receive FREE undercover parking on Wednesdays. As a pensioner you can obtain your free exit card from the Customer Care desk in the Centre Court. On presentation of your ID or pensioners card.

Pick ‘n Pay provides their customers 2 hours FREE under cover parking on any day you shop at Liberty Midlands Mall Pick ‘n Pay. All customers need to do is request a complimentary 2 hour free parking ticket while paying for their items at the Pick ‘n Pay till point. Please note that this is only for customers who shop at Pick ‘n Pay.

Information Kiosk
The Information Kiosk is strategically positioned in the Centre Court. Our friendly customer relation officers can assist shoppers with gift card purchases, address enquiries on tenants and promotional info. The following value added services are also provided at the Information Kiosk:
Wheelchairs are offered on enquiry for the comfort and convenience of our physically challenged or disabled shoppers.
Customers Comment book to enable to customers to communicate any complaints or queries they may have with Centre Management.

Disabled Facilities

Liberty Midlands Mall prides itself in its ambassadorial position as one of the key drivers of the disabled friendly campaign and continuously works with the Society for the Disabled to increase community levels of toleration and regard for the physically challenged or disabled. The mall offers wheelchairs at the Customer Care Counter, to ensure a comfortable and pleasurable shopping experience.
There are disabled parking bays that are located near all main entrances to ensure easy and convenient access into the mall.

Disabled Ablution Facilities are located in close proximity to the general public toilets along the passageway adjacent to the Customer Care Counter, next to Panarotti’s; as well as in the passageways next to the Ghela Outfitters, Elna and Shadows Stores.
Ramps leading from the parking areas into the three entrances allow easy and direct access onto the paving and into the Mall.

Restrooms
The public toilet facilities provided cater for both genders. There are also family toilets that allow mom or dad to take their children to the toilet without having to worry about genders. Toilets are to be found along the passageway adjacent to the Customer Care Counter, next to Panarotti’s; as well as in the passageways next to Ghela Outfitters, Elna and Shadows.

Family Room
2 wonderfully decorated family rooms, situated in the Food Court passageway opposite the Centre Management Offices as well as in the passage next to Shadows which caters for mother’s to comfortably feed and change their babies, during their shopping trip at the Mall.